Terms of service

These Terms of Service govern your access to and use of olivique.sbs, including all content, features, products, services, and transactions offered by Olivique.

Throughout these Terms, the words “we,” “us,” and “our” refer to Olivique. The words “you” and “your” refer to customers, visitors, and users of our website.

By accessing our website or purchasing from us, you agree to these Terms of Service.

1. Online Store Terms

You must be legally capable of entering into a binding agreement in your jurisdiction to use this website or place an order.

You may not use our products, services, or website for unlawful, fraudulent, abusive, or unauthorized purposes.

You must not transmit malware, viruses, malicious code, automated scraping tools, or any technology intended to damage, interrupt, or interfere with our website or services.

2. General Conditions

We reserve the right to refuse service, cancel orders, limit quantities, suspend accounts, or restrict access where reasonably necessary, including in cases involving:

• Suspected fraud.
• Unauthorized transactions.
• Payment disputes.
• Abuse of promotions.
• Resale activity.
• Incorrect pricing.
• Inventory errors.
• Violations of these Terms.
• Conduct that may harm Olivique, our customers, or third parties.

We may update, modify, suspend, or discontinue any part of the website without prior notice, subject to applicable law.

3. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, specifications, dimensions, colors, and other details are accurate.

However:

• Colors may appear differently depending on your screen.
• Measurements may vary slightly.
• Packaging may change without notice.
• Product appearance may differ slightly from photographs.
• Manufacturers may update designs, materials, or specifications.

Such minor variations do not necessarily constitute a defect.

4. Prices and Payments

Prices are displayed in the currency shown at checkout.

We reserve the right to:

• Change prices at any time.
• Correct pricing or listing errors.
• Withdraw promotions.
• Limit promotional quantities.
• Cancel orders placed at an obviously incorrect price.

Payment must be successfully authorized before an order is processed.

Customers are responsible for providing accurate billing information and ensuring that their payment method is valid and authorized.

5. Taxes, Customs, and Import Charges

Free worldwide shipping does not necessarily include import taxes, customs duties, brokerage fees, or local government charges.

International customers are responsible for any taxes, duties, or import-related fees imposed by the destination country unless explicitly stated otherwise at checkout.

Olivique does not control these charges and cannot guarantee whether they will apply.

6. Orders

An order confirmation does not guarantee acceptance of an order.

We reserve the right to cancel, reject, or limit an order due to:

• Product unavailability.
• Pricing errors.
• Payment verification issues.
• Suspected fraud.
• Shipping restrictions.
• Incomplete customer information.
• Technical errors.
• Unusually large quantities.
• Legal or regulatory requirements.

If we cancel a paid order, the amount charged for the cancelled portion will be refunded.

7. Shipping and Delivery

We offer free worldwide shipping.

Estimated delivery time is generally 7–10 business days after the order has been processed and shipped.

Delivery estimates are not guaranteed. Delays may occur because of customs, carrier disruptions, severe weather, holidays, public emergencies, remote destinations, or circumstances beyond our reasonable control.

Additional shipping terms are available in our Shipping Policy.

8. Returns and Refunds

Eligible purchases may be returned free of charge within 30 days of delivery, subject to the conditions in our Return and Refund Policy.

Customers must contact us before sending an item back.

9. Accuracy of Account Information

You agree to provide current, complete, and accurate information when placing an order.

You are responsible for ensuring that your:

• Name is correct.
• Email address is active.
• Phone number is accurate.
• Billing address is valid.
• Delivery address is complete.
• Apartment, unit, building, or access information is included where necessary.

We are not responsible for delivery problems caused by incorrect or incomplete customer information.

10. Optional Third-Party Tools

Our website may provide access to third-party tools, payment processors, applications, or services.

These services may be provided on an “as available” basis and may be governed by separate terms and privacy practices.

We are not responsible for third-party platforms beyond the extent required by applicable law.

11. Third-Party Links

Our website may contain links to third-party websites.

We do not control and are not responsible for their content, security, availability, terms, products, or privacy practices.

Accessing third-party websites is at your own discretion and risk.

12. Reviews and User Content

If you submit reviews, photographs, comments, suggestions, or other content, you confirm that:

• You own the content or have permission to submit it.
• The content is accurate and lawful.
• It does not infringe third-party rights.
• It does not contain malware, threats, harassment, or misleading statements.

You grant Olivique a non-exclusive, worldwide, royalty-free right to use, reproduce, edit, publish, display, and distribute submitted content for business and promotional purposes, subject to applicable law.

13. Prohibited Uses

You may not use our website:

• For unlawful purposes.
• To violate intellectual property rights.
• To submit false or misleading information.
• To harass, threaten, discriminate against, or harm others.
• To transmit viruses or malicious code.
• To collect personal information without authorization.
• To interfere with website security.
• To conduct fraudulent chargebacks.
• To place orders using stolen payment information.
• To copy, scrape, or exploit website content without permission.

14. Intellectual Property

All website content, including branding, logos, product descriptions, graphics, photographs, page layouts, and original text, is owned by or licensed to Olivique unless otherwise stated.

You may not reproduce, distribute, modify, republish, sell, or commercially exploit our content without written permission.

15. Disclaimer of Warranties

To the fullest extent permitted by law, our website and services are provided on an “as is” and “as available” basis.

We do not guarantee that:

• The website will always be available.
• The website will be error-free.
• Product information will never contain minor inaccuracies.
• Delivery estimates will always be met.
• Third-party services will operate without interruption.

Nothing in these Terms excludes any warranty or consumer right that cannot legally be excluded.

16. Limitation of Liability

To the fullest extent permitted by law, Olivique will not be liable for indirect, incidental, special, punitive, or consequential losses arising from your use of the website or products.

Where liability cannot legally be excluded, our total liability will be limited to the amount paid for the product or service giving rise to the claim, unless applicable law requires otherwise.

17. Indemnification

You agree to indemnify and hold harmless Olivique and its service providers from claims, damages, liabilities, or expenses arising from:

• Your violation of these Terms.
• Your misuse of the website.
• Your infringement of third-party rights.
• Fraudulent or unlawful conduct associated with your account.

18. Severability

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will continue in effect.

19. Termination

We may suspend or terminate access to the website if you violate these Terms or engage in conduct that threatens the security, integrity, or lawful operation of our services.

Obligations incurred before termination will remain enforceable.

20. Governing Law

These Terms are governed by the applicable laws of Canada and the province or territory in which Olivique is legally established, without limiting any mandatory consumer protections available in the customer’s jurisdiction.

21. Changes to These Terms

We may update these Terms from time to time.

The latest version will be posted on this page with an updated revision date. Continued use of the website after changes are published constitutes acceptance of the revised Terms where permitted by law.

22. Contact Information

Questions about these Terms may be sent to:

Olivique
Website: olivique.sbs
Email: support@olivique.sbs
Phone: +1 250 488-1838
Country: Canada